notes default title

Active listening is when you observe the persons body language and voice tone in addition to what the other person is saying in order to fully understand what the person is communicating. Active listening uses positive reinforcement to keep the communication flowing, in addition to asking for clarification when something is not understood, and summarizing what the person is saying. Full attention to the conversation is also required, and the clinician should not be distracted during the active listening process.

Scroll to Top