when meeting to solve problems at work, the objectives may be:

To establish a productive working environment for today’s event with good participation from everyone involved, irrespective of their level or job role in the organization.

With clear objectives, I can start to design the session. Ask myself questions about how I will meet the objectives. For example:

• “How will you support your client and family for Christmas decorations?
• “How will you establish rapport with other relatives?
• “How will you create a common sense of purpose?”

These questions can be used as a checklist once you have designed the session